Your comfort always comes first. If at any point you feel the match isn't right, simply let us know and we'll work with you to find a better fit — no awkward conversations required.

Large providers often support hundreds or thousands of participants at once, which can make it difficult to deliver truly personalised support. As a boutique provider, Success Living intentionally keeps our client base small so every participant receives the time, attention, and consistency they deserve. With us, you are a priority — not a number.

Community access supports are typically funded under Core Supports — Assistance with Social, Economic & Community Participation or Capacity Building — Increased Social & Community Participation in your NDIS plan. Your support coordinator can help clarify which category applies to you.

No, you don't need a support coordinator to get started. You're welcome to contact us directly. However, if you do have a support coordinator, we're happy to work alongside them to ensure your supports are well-coordinated and aligned with your NDIS goals.

That's completely fine — and very common! We'll sit down with you and take the time to understand your interests, goals, and what a good day looks like for you. From there, we'll help you explore options and build a support plan that feels right.

Absolutely. We welcome family members, carers, and support coordinators to be as involved as you'd like. We want everyone who matters to you to feel informed and included every step of the way.

As a boutique provider, we keep our focus firmly on quality over quantity. We take a personalised, outcomes-focused approach — carefully matching participants with the right support workers, building individual plans around your goals, and staying committed to real results. You won't be just another number with us.